I purchased my Troybilt TB***ES May ****, I had to replace the rear axle because the le...

GetHuman-kovara's customer service issue with Troy-Bilt from September 2018

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I purchased my Troybilt TB***ES May ****, I had to replace the rear axle because the level arm broke. The warrenty was for * years. I am a retired mechanical engineer, the part showed stress cracking. The level arm was set in the same position since I purchased it and the only thing the mower was used for was just trim work. To me that is not a quality part, especially the cost of the TB***ES was $***.*Thanks*Daniel Kovara
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Customer service issue
Reported by GetHuman-kovara
Sep 19th, 2018 - 6 mons ago
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Seen by 5 customers so far
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GetHuman-kovara started working on this issue
Sep 19th, 2018 2:15pm
GetHuman-kovara indicated the issue is not fixed yet.
Sep 19th, 2018 2:18pm