I am trying to transfer my old phone number ***-***-**** to my new Galaxy J*: during th...

GetHuman-grampama's customer service issue with Tracfone from January 2019

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The issue in GetHuman-grampama's own words
I am trying to transfer my old phone number ***-***-**** to my new Galaxy J*: during the process my minutes ran out. Bought a new time card for old phone, but rubbed too hard and mutilated one number* all I have is *** *** *** *** ?**.*I also have a *GB card for the new phone* **** *** *** *** ***. Old phone SIM is *** *** *** *** *** *** *** new SIM is *** *** *** *** *** *** **.*Can you help an old man (**) out of this train wreck?*Nelson McAllister
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Customer service issue
Reported by GetHuman-grampama
Jan 15th, 2019 - 9 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 6 customers so far
Similar issue to 3769 others
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
GetHuman-grampama started working on this issue
Jan 15th 10:50pm