purchased a phone via the website and a *GB card for the phone, attempted to activate p...

GetHuman1615974's customer service issue with Tracfone from November 2018

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The issue in GetHuman1615974's own words
purchased a phone via the website and a *GB card for the phone, attempted to activate phone with PIN on card, entered card number and it is showing invalid pin on the card that came with the phone that I just scratched off. *I added the phone to my current acct using email *****@***.com*number for phone is showing ***-***-**** for refurbished Samsung smartphone*PIN that came with phone is ****************I need phone active and that *gb working on phone*Thanks so much!
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Tracfone

Customer service issue
Reported by GetHuman1615974
Nov 24th, 2018 - 3 mons ago
I have an issue with Tracfone too
Fixed
Seen by 5 customers so far
Similar issue to 3011 others
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman1615974 started working on this issue
Nov 24th, 2018 1:03pm
GetHuman1615974 confirmed the issue is fixed. Hooray!
Nov 24th, 2018 5:52pm