I took over a management job in August and the previous person left me with a tracfone...

GetHuman-smjwwjd's customer service issue with Tracfone from November 2018

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I took over a management job in August and the previous person left me with a tracfone and told me it had been canceled and her auto credit card was turned into corporate office. I was notified by billing department here that we are still being billed for this phone, monthly. I would like to discontinue it A.S.A.P. Please help me with a phone number or place I can do that. I have several phone of different kinds so I do not know the phone number of which one is still being billed--but I know it is a tracfone. Please either email me (*****@***.com) information where to go or call me at (***) ***-*****Thank you very much.*Sister Mary James
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Tracfone

Customer service issue
Reported by GetHuman-smjwwjd
Nov 2nd, 2018 - a mon ago
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Seen by 3 customers so far
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-smjwwjd started working on this issue
Nov 2nd 4:14am
GetHuman-smjwwjd confirmed the issue is fixed. Hooray!
Nov 5th 1:45pm