My name is Brian Oliver. DOB **********. My mailing address is *** W. Nezpique st. Jenn...
GetHuman1140279's customer service issue with Tracfone from September 2018
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Help with my Tracfone issue
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The issue in GetHuman1140279's own words
I want a replacement phone. A new one because phone was not but * months old when shut down. ... My name is Brian Oliver. DOB **********. My mailing address is *** W. Nezpique st. Jennings, La. *****. On ******* I bought a LG Stylo *. Phone gave perfect service till May of****. Phone started locking up so I contacting customer help. Rep. Called me back to help turn phone back on. Phone lasted a week or two then stopped coming on. I purchased a new phone then contacted straight talk to keep active number. (***)***-****. IMEI * to new phone is *** *** *** *** ***. You can check activation from that. My phone needs replacing being Wal-Mart would not exchange it. I want a corporate rep to call me and fix the issue. There are other phone providers waiting for my money just as straight talk is.
Is I lost all my pictures of my wedding, family and others.
GetHuman1140279 did not yet indicate what Tracfone should do to make this right.
Talk with rep. through customer help and bypassed and came on. Before getting all important pictures and other saved material phone shut off and never came back on.
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