My TracFone showed sims card void...I called and they checked and said I needed a new s...

GetHuman-artandda's customer service issue with Tracfone from August 2018

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Help with my Tracfone issue
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The issue in GetHuman-artandda's own words
My TracFone showed sims card void...I called and they checked and said I needed a new sims card...They asked if I wanted free shipping or * to * days. I choose * to * days and gave them a credit card *...This was the morning of *** and today the *nd day I have not received it so I called and your idiot that took the call said it was shipped free and I could expect next Monday...Have you ever gone a whole week without a phone? And, why don't you think enough of your customers to have people that can speak ENGLISH so we can understand them and they can understand us...I am so mad that before the day is out I will probably own someone else's phone!!!!!!!!!!
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Customer service issue
Reported by GetHuman-artandda
Aug 9th, 2018 - a yr ago
I have an issue with Tracfone too
Not resolved
Seen by 3 customers so far
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GetHuman-artandda started working on this issue
Aug 9th, 2018 8:07pm
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Aug 9th, 2018 8:09pm