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GetHuman925216's customer service issue with Tracfone from July 2018

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The issue in GetHuman925216's own words
Just purchased a new tracfone with **** min,texts and data. I transferred my old tracfone to this new one and all my min,texts and data were not rolled over from the old one. They did not carry over my gb data at all. They did not rollover **** of my voice minutes and *** of my texts from my old phone. I have been trying to resolve this issue since yesterday afternoon.
I would like to have my old min., text and data restored to my new phone
I have an issue with Tracfone too
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Tracfone

Customer service issue
Reported by GetHuman925216
Jul 28th, 2018 - 10 mons ago
I have an issue with Tracfone too
Fixed
Seen by 13 customers so far
Similar issue to 1390 others
0 customers following this
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman925216 started working on this issue
Jul 28th, 2018 11:59am
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 1:00pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 3:12pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 3:14pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 3:20pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 6:15pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 28th, 2018 6:23pm
GetHuman925216 indicated the issue is not fixed yet.
Jul 29th, 2018 5:09pm