I have a Samsung s* sky pro. I am trying to do my voice mail and it says I am roaming...

GetHuman-twinajax's customer service issue with Tracfone from June 2018

Help with my Tracfone issue
The issue in GetHuman-twinajax's own words
Get my number transferred to this pshone and use it. Have not been successful ... I have a Samsung s* sky pro. I am trying to do my voice mail and it says I am roaming. Help. I tried using the phone to call and it’s says I am roaming. I have had no luck in using this phone or getting th proper help. I have talked with ** different people. I have had several hang up on me and I have had others say they are transfering me only to disconnect and I even had one tell me they woul call me back within two hours. It was a good thing I didn’t hold my breath while I was waiting since no one ever called me.*I am very discouraged. I have another Samsung j*skypro that I don’t even want to attempt to activate because I have had so much trouble with this one
I have been over a month without a phone and I am at a loss as to what to do
I would like to be able to use my phone without problems and I would like to get the appropriate support
I have been with tracfone for almost ten years
I have done everything they tell me to do while they are talking with me. I am wondering if the phone is not right for the area (I don’t get any bars) although every support person I have talked with says it will work in my area
I have an issue with Tracfone too
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Tracfone

Samsungj*sky pro
Customer service issue
Reported by GetHuman-twinajax
Jun 6th, 2018 - 4 mons ago
I have an issue with Tracfone too
Fixed
Seen by 12 customers so far
Similar issue to 476 others
0 customers following this
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Timeline
GetHuman-twinajax started working on this issue
Jun 6th 9:56pm
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 7th 12:15am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 7th 1:02am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 9th 12:37am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 9th 12:51am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 11th 12:58am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 12th 11:07am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 12th 11:08am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 12th 11:09am
GetHuman-twinajax indicated the issue is not fixed yet.
Jun 15th 8:47pm