To Add or Buy Airtime, one needs to provide a security pin to complete the transaction...

GetHuman-paulbruc's customer service issue with Tracfone from June 2018

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The issue and preferred resolution, in GetHuman-paulbruc's own words:
To Add or Buy Airtime, one needs to provide a security pin to complete the transaction. Please provide us with the 'security pin' requested. Thank you.
I trust that Tracfone will make this right and come up with a resolution that is fair.
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Tracfone

Customer service issue
Reported by GetHuman-paulbruc
Jun 5th, 2018 - 15d ago
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Seen by 3 customers so far
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman-paulbruc started working on this issue
Jun 5th 7:37pm