Can not activate phone. ESN check clean, phone says locked

GetHuman633107's customer service issue with Tracfone from April 2018

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The issue in GetHuman633107's own words
The problem: Can not activate phone. ESN check clean, phone says locked
GetHuman633107 did not yet indicate what Tracfone should do to make this right.
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Tracfone

Customer service issue
Reported by GetHuman633107
Apr 27th, 2018 - 5 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 4 customers so far
Similar issue to 2158 others
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Items needed
Account holder name
Serial number of phone
Phone number
Email address
Billing address
Date of Birth
Timeline
GetHuman633107 started working on this issue
Apr 27th 12:28am