Hello, I have subscribed for paid monthly subscription on **-Dec-**** and got charged...

GetHuman-marcinla's Refund issue with Tinder from January 2020

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The issue in GetHuman-marcinla's own words
Hello, I have subscribed for paid monthly subscription on **-Dec-**** and got charged **.** PLN (polish currency) on my credit card. I paid through GooglePay, although I am not ***% sure whether it was GooglePay or I paid directly in your app. Before the end of this month I wanted to cancel my subscription, but there was no option for cancelling either in your app or through "My Subscription" manu on GooglePlay. Yesterday I realised I got charged again on my card for **.** PLN on **-Jan-****. First of all I did not wish to extend my subscription, second I tried to cancel but I was unable to do so before the end of this month and third why was I charged before the end of month?? Therefore I demand for a full refund of my last payment for **.** PLN and cancelling all my paid subscriptions with your company. Thank you!

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Tinder

Refund issue
Reported by GetHuman-marcinla
Jan 27th, 2020 - a year ago
I have an issue with Tinder too
Not resolved
Seen by 1 customer so far
Similar issue to 8391 others
0 customers following this

Timeline

GetHuman-marcinla started working on this issue
Jan 27th, 2020 10:47am

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