Right... I've been trying to find a direct contact e-mail for tinder support, which doe...

GetHuman3706633's customer service issue with Tinder from October 2019

Help with my Tinder issue
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Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman3706633's own words
Right... I've been trying to find a direct contact e-mail for tinder support, which doesn't seem to exist (how typical of a corrupt corporate organisation), so I guess this will need to do (genuinely no disrespect, I've just spent over half an hour searching both tinder and the web with no luck, hence my lack of enthusiasm at this point).**Long story short, almost every time I log into my account, it 'hangs' with my profile picture in the centre of the screen and, that annoying perimeter animation emanating from it. I've tried reloading the page, with no luck. I've found that switching to my profile tab, hitting edit then saving (without making any changes), then going back to the middle tab SOMETIMES solves this issue but, it's probably around ***** in favour of it not solving the issue.**And yes, I've (reluctantly) enabled the location setting on my phone PRIOR to logging into my account, so this is not what's causing this frequent bug. I've got a fair amount of experience with website development and, this issue is screaming at me that it's on Tinder's side, not my own.**I can't help but feel that the website would run more smoothly, if they didn't force members to use that stupid location service (unless we pay ludicrous amounts of money), rather than allow us to enter our home location MANUALLY, like EVERY other website on the internet... it would also result in MUCH more accurate (potential) matches, as I'm frequently being shown people in other countries*other parts of the UK, which state that they're apparently **km from me, which as stated in their bio, just isn't the case.**Anyway, if you could either help me resolve*prevent the initial issue or, at least explain why it happens, I'd appreciate it.**Thanks in advance.

GetHuman3706633 did not yet indicate what Tinder should do to make this right.

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Tinder

Customer service issue
Reported by GetHuman3706633
Oct 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 56164 others
0 customers following this

Timeline

GetHuman3706633 started working on this issue
Oct 5th, 2019 12:21am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am
GetHuman3706633 indicated the issue is not fixed yet.
Oct 5th, 2019 12:23am