On Tinder I logged out of my account because I tried editing my profile and it said err...

GetHuman-jntalbot's customer service issue with Tinder from September 2019

Help with my Tinder issue
The issue in GetHuman-jntalbot's own words
On Tinder I logged out of my account because I tried editing my profile and it said error. I tried logging back in and I was not able to log into my account. It forced me to create a new account after putting in my phone number and Facebook login. It was trying to make me create a new account, not log in. I tried using my phone number many times using the text message verification code to log in but was still trying to get me to make a new account. I tried logging in so many times with my phone number and text verification code that I no longer receive text message verification codes to log in. So now not only can I log into my account, I cannot even log in at all, even to make a new profile. I waited hours and the next day and still won't work. I also tried sending an email verification and I got an email saying no account found. I have a Tinder Gold Subscription through Google Play so there is no reason why that email is not connected to my account. I tried contacting Tinder and they just sent a copy and paste FAQ message saying make sure you are using the correct phone number (well of course I am) so they were no help.

GetHuman-jntalbot did not yet indicate what Tinder should do to make this right.

How GetHuman-jntalbot fixed the problem
No help from Tinder but had to create a new account.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Tinder customer problems.
How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-jntalbot
Sep 30th, 2019 - a year ago
Fixed
GetHuman-jntalbot shared how to fix
Seen by 133 customers so far
Similar issue to 55963 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-jntalbot started working on this issue
Sep 30th, 2019 9:37pm
GetHuman-jntalbot indicated the issue is not fixed yet.
Oct 1st, 2019 1:55am
GetHuman-jntalbot confirmed the issue is fixed. Hooray!
Oct 2nd, 2019 2:27am