On Tinder I logged out of my account because I tried editing my profile and it said err...

GetHuman-jntalbot's customer service issue with Tinder from September 2019

Help with my Tinder issue
The issue in GetHuman-jntalbot's own words
On Tinder I logged out of my account because I tried editing my profile and it said error. I tried logging back in and I was not able to log into my account. It forced me to create a new account after putting in my phone number and Facebook login. It was trying to make me create a new account, not log in. I tried using my phone number many times using the text message verification code to log in but was still trying to get me to make a new account. I tried logging in so many times with my phone number and text verification code that I no longer receive text message verification codes to log in. So now not only can I log into my account, I cannot even log in at all, even to make a new profile. I waited hours and the next day and still won't work. I also tried sending an email verification and I got an email saying no account found. I have a Tinder Gold Subscription through Google Play so there is no reason why that email is not connected to my account. I tried contacting Tinder and they just sent a copy and paste FAQ message saying make sure you are using the correct phone number (well of course I am) so they were no help.

GetHuman-jntalbot did not yet indicate what Tinder should do to make this right.

How GetHuman-jntalbot fixed the problem
No help from Tinder but had to create a new account.
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Customer service issue
Reported by GetHuman-jntalbot
Sep 30th, 2019 - a year ago
GetHuman-jntalbot shared how to fix
Seen by 133 customers so far
Similar issue to 55963 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account


GetHuman-jntalbot started working on this issue
Sep 30th, 2019 9:37pm
GetHuman-jntalbot indicated the issue is not fixed yet.
Oct 1st, 2019 1:55am
GetHuman-jntalbot confirmed the issue is fixed. Hooray!
Oct 2nd, 2019 2:27am