Hi Tinder team,**My name is Hannah from Leicester and I joined Tinder yesterday.**I sta...

GetHuman-hngugi's customer service issue with Tinder from April 2019

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The issue in GetHuman-hngugi's own words
Hi Tinder team,**My name is Hannah from Leicester and I joined Tinder yesterday.**I started chatting to a few people yesterday and today. However, in the process, the messages started linking up. For example, a message to one person would go to a different profile and vice Versa. Photos also switched and then would go back again.**I thought it was one person faking and so I unmatched them. However, this evening, I was chatting to * other guys and it happened again. I have taken screenshots. These guys seemed shocked when I told me what was happening and they seemed genuine.**It’s a shame if it was an error on your side as we seemed to get on well.**I have the screenshots and not sure how I can attach them here so you can see what happened.**It’s a very serious breach of privacy and I hope you can rectify this.**Please let me know what is happening so I can decide what to do with the account.

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Tinder

Customer service issue
Reported by GetHuman-hngugi
Apr 4th, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 40837 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-hngugi started working on this issue
Apr 4th, 2019 8:37pm
GetHuman-hngugi indicated the issue is not fixed yet.
Apr 5th, 2019 10:29am
GetHuman-hngugi indicated the issue is not fixed yet.
Apr 10th, 2019 1:26pm

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