My Tinder account stopped functioning even though I was using it regularly each day. It...

GetHuman2212251's customer service issue with Tinder from February 2019

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Help with my Tinder issue
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GetHuman2212251's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212251 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2212251 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
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Before contacting them, items GetHuman2212251 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman2212251's own words
My Tinder account stopped functioning even though I was using it regularly each day. It then continued to prompt me to log in but would not allow me to log in with my telephone. I had never logged in with my Facebook account and do not wish to do so. Every time it would log me in it prompted me to create a new account. **I had purchased one month of rewinds and only used a few days of them. I cannot use what I paid for now. I would like to be able to access my original account. How can I do that??
GetHuman2212251 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman2212251
Feb 15th, 2019 - 8 mons ago
I have an issue with Tinder too
Not resolved
Seen by 1 customer so far
Similar issue to 35027 others
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Timeline
GetHuman2212251 started working on this issue
Feb 15th 7:07am