I recently purchased tinder gold, but I have now lost it as I have 'exceeded the number...

GetHuman-odhranmc's customer service issue with Tinder from January 2019

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The issue in GetHuman-odhranmc's own words

I recently purchased tinder gold, but I have now lost it as I have 'exceeded the number of times you can restore your purchase after recreating your account'. The reason I was deleting and recreating tinder was due to going thro a break up, this was my first time using tinder in * years so I was unaware I would lose tinder gold because of this. I feel very hard done as I spent money for the *month gold yet didn't get to use it a month. I would like to get tinder gold reactivated on my account as I was enjoying it and want to continue using the service I paid for. My account is associated with this phone number - ***** *******Thanks

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Tinder

Customer service issue

Reported by GetHuman-odhranmc

Jan 15th, 2019 - a mon ago

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Seen by 3 customers so far

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Timeline

GetHuman-odhranmc started working on this issue

Jan 15th 3:42pm

Company Contact Info ›
Tinder ›
Customer issues ›
I recently purchased tinder gold, but...