I went to go in my Tinder app since I hadn’t gone in it in a few days. When I got to th...

GetHuman1538540's customer service issue with Tinder from November 2018

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Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1538540 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1538540 can let us know if they help or not.
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The issue in GetHuman1538540's own words
I went to go in my Tinder app since I hadn’t gone in it in a few days. When I got to the login it showed i was logged out. I clicked the login from Facebook and when I followed the steps, I then got the message of an error *****. I didn’t think much of it so I deleted the app then redownloaded it, again the same thing. I went to google the error because I was confused, I hadn’t changed anything nor did was I in the app for the last few days. On google it said it was an error for a deleted account, I was so sad and shocked. I went onto Tinder.com on my phone and logged in that way and that’s when I got the message my account was banned. I googled the customer service number and came across this ** (***) ***-***** I talked with someone named Steve he remoted into my computer and all, even through my facebook. I was skeptical and very much so now! Especially when he said he fixed the issue and that it would be done within an hour. I called back and then got told to wait another * hours the server is down. It’s now been well past * hours and I’ve called them and got the hold music for some time. I was on google as I was waiting for someone to come on the phone & came across a website that said tinder didn’t have a customer service number!! :(( and only a chat online so not only was i skeptical to begin with, my tinder got hacked & deleted, my laptop got remoted into - lord knows what they do with that!! Ugh, can someone please help me :( I also went and submitted something to Tinder as well, let’s hope that was legit. I would just like someone to please contact me at my primary email listed. Im in need of help, thank you.

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Tinder

Customer service issue
Reported by GetHuman1538540
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 22300 others
0 customers following this

Timeline

GetHuman1538540 started working on this issue
Nov 11th, 2018 2:32am