My account with phone ***-********** and mail is *****@***.com , I am from Delhi , India. I subscribed Tinder plus for a year. My account is shutdown yesterday, I want it to be activated with all matches and subscriptions

GetHuman-shmlplt's customer service issue with Tinder from November 2018

14 views | 22135 similar | 0 following
Help with my Tinder issue
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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shmlplt will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shmlplt can let us know if they help or not.
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The issue in GetHuman-shmlplt's own words
Help link, did not work ... My account that was opened with phone number *** ********** and email is *****@***.com, also subscribed tinder plus for a year. This morning I found it is not working, at *st stage photos got deleted, thereafter got msg that can not connect App Store.*Thereafter I was directed to fill my info again. Upon submitting all data again, I find my earlier account is gone and a new account is opened on same number same mail I’d. But all of my tinder plus and matches, bio etc are gone.*I want my account with all msgs are recovered including tinder plus.*Please resolve it
Mentioned this issue but none has acknowledged, none addressed it, it’s frustrating. How come they would take subscription amount for a year and suddenly shut it down?
I want my account with all matches and subscription back and activated
I was using Tinder for last about * weeks, I found it interesting then I subscribed tender plus for a year, after * days of subscription, it got shutdown. As if tinder was waiting me to pay money and then run away.
I re-entered my data, same phone*mail I’d etc assuming that I might get my earlier account back. But it didn’t!
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Tinder

Tinder plus, tinder account
Customer service issue
Reported by GetHuman-shmlplt
Nov 9th, 2018 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 22135 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-shmlplt started working on this issue
Nov 9th, 2018 1:54pm
GetHuman-shmlplt indicated the issue is not fixed yet.
Nov 9th, 2018 2:37pm

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