I have issue with logging to my new account. I used tinder back in my country with my p...

GetHuman-davast's customer service issue with Tinder from November 2018

4 views | 21749 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-davast's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-davast's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-davast will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-davast can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-davast may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-davast's own words
I have issue with logging to my new account. I used tinder back in my country with my phone number there. Now I moved to Dubai for couple weeks so I haveUAE number - made nes account and bought tinder gold and boost to meet some new people here. Today, I needed to chce. messages on my old number, so I switched the sim card in my phone. Later forgot I did it and logged in to tinder to my old account. I realised instantly so I switched sim cards back but now for unknown reason my new nunber associated with new account loggs me in the old account... Can't login to the new one where I have tinder gold and new local matches. I even tried switching the cards again and logging in old account with old number... When I do so it appears like there isnt any acc on it, it just starts to create new one... Did I lose the new account or what? the numbers for the new acc is *************, the old *************...

GetHuman-davast did not yet indicate what Tinder should do to make this right.

How GetHuman-davast fixed the problem

We are waiting for GetHuman-davast to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-davast fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-davast
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 21749 others
0 customers following this

Timeline

GetHuman-davast started working on this issue
Nov 7th, 2018 9:33am