So i recently lost my iphone which has my tinder profile "Jigme" under my number...

GetHuman-titjigme's customer service issue with Tinder from October 2018

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The issue in GetHuman-titjigme's own words
So i recently lost my iphone which has my tinder profile "Jigme" under my number ***-***-****. It has my apple id *****@***.com which has the tinder gold subscription. Since I can't recover my iphone, I've gotten a new phone and number, when i downloaded tinder and tried to restore purchases "The subscription is already in use with another account" Since i have no way of retrieving the stolen iphone, I can disable my old tinder account. So i'd like if tinder can delete my old account so that way i can activate it on my new tinder account under this phone number ***-***-****. Thank you understanding and also if i contact my old iphone cellular company to delete my number since i have a new number and phone, will that automatically delete the old tinder account but without disrupting my gold subscription .
I want tinder to delete my old account which is under my old wisconsin number ***-***-**** and retrieve my gold subscription to my new number ***-***-**** since i'm not able to delete my old account since my iphone was stolen.
I've been a gold subscription member for the past year.
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Transferring my gold subscription to my new phone number from my stolen iphone account.
Customer service issue
Reported by GetHuman-titjigme
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 19085 others
0 customers following this


GetHuman-titjigme started working on this issue
Oct 23rd, 2018 4:53pm

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