Hi, I recently installed Tinder and bought Plus and Gold. I signed up using my mobile n...

GetHuman-thecuong's customer service issue with Tinder from October 2018

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The issue in GetHuman-thecuong's own words
Hi, I recently installed Tinder and bought Plus and Gold. I signed up using my mobile number and I had to format my phone so I reinstalled Tinder again and try to log back in using my mobile number however this time I cannot retrieve my profile and it requested me to make a new one which did not have the Plus and Gold. The email I used to purchase the Plus and Gold is *****@***.com and the mobile number I used to sign up is ********** and I am from Australian.**Can you please look into this for me as I really want to be active on Tinder.**Thanks
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Tinder

Customer service issue
Reported by GetHuman-thecuong
Oct 17th, 2018 - a mon ago
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Timeline
GetHuman-thecuong started working on this issue
Oct 17th 6:50pm