Hi, I’ve been using my tinder account for years and have purchased tinder plus before w...

GetHuman-johnyeh's customer service issue with Tinder from October 2018

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The issue in GetHuman-johnyeh's own words
Hi, I’ve been using my tinder account for years and have purchased tinder plus before with many boosts. That tinder profile had between ****-**** matches. And was connected with my facebook. A few months ago I created another tinder account with my mobile number only, but this account only had around **-** matches compared to my original account. Ever since a while ago I’ve been asked to connect with my phone number and facebook in order to continue using tinder. And when I logged into Tinder either via Facebook or phone number I have only been able to access one account (the newer one with ** matches). It is as if my original account with the thousands of matches was suddenly disconnected from both my facebook*phone number log-in and I cannot seem to access that account anymore.**Please help what could be wrong or has the other one somehow been deleted?**Best regards*John Yeh

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Tinder

Customer service issue
Reported by GetHuman-johnyeh
Oct 14th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 17200 others
0 customers following this

Timeline

GetHuman-johnyeh started working on this issue
Oct 14th, 2018 12:03am