For a while now, my tinder always says I have * or * unread messages but I cannot find...

GetHuman-jnliao's customer service issue with Tinder from September 2018

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The issue in GetHuman-jnliao's own words
For a while now, my tinder always says I have * or * unread messages but I cannot find these unread messages. Over time it keeps growing and now it says ** unread messages but the messages are not in my messages panel. Can you make a suggestion to the tech team to create an “UNREAD” filter so any unread messages will be auto sorted to the top. I’ve had issues where i make a comment on a photo and the only way to contact that person again was to scroll through activity back to the photo I commented on. Over time time that photo will get pushed further and further down until it falls off and then I can again no longer contact that person. Moreso, any messages sent my way pile up in “unread” but exist in a space impossible to access.
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Tinder

Customer service issue
Reported by GetHuman-jnliao
Sep 20th, 2018 - 6 mons ago
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Seen by 31 customers so far
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GetHuman-jnliao started working on this issue
Sep 20th, 2018 7:13pm