Hi, I would really like to talk to someone about a possible account hacking. I have bee...

GetHuman-suzlyons's customer service issue with Tinder from September 2018

6 views | 11687 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-suzlyons's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suzlyons's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-suzlyons will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-suzlyons can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-suzlyons may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-suzlyons's own words
Hi, I would really like to talk to someone about a possible account hacking. I have been with my boyfriend for *months (met on bumble) and we live together. There has been a few occasions where my friends have contacted me saying they have matched with my boyfriend. A conversation would be started and then after one or two messages, the account*messages disappear or is unmatched. My boyfriend doesn't know who has been using his account as he doesn't have the apps on his phone. When my friends screenshot his profile, it is the exact same profile (with the same Instagram photos) and information as his original Tinder and Bumble accounts. *What I want to know is, is this something that has happened before? Or am I being a na*ve girlfriend. Bare in mind, he spend every evening with me, every weekend with me so not sure when he has time to go on dating apps?*My boyfriend's name is Daniel Barrett and his instagram is danbarrett****My number is **********.*Thanks,*Suzy

GetHuman-suzlyons did not yet indicate what Tinder should do to make this right.

How GetHuman-suzlyons fixed the problem

We are waiting for GetHuman-suzlyons to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-suzlyons fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-suzlyons
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 11687 others
0 customers following this

Timeline

GetHuman-suzlyons started working on this issue
Sep 17th, 2018 3:40am