A recent pop up has come up asking me to verify my phone number (while i’m logged in wi...

GetHuman-sivacai's customer service issue with Tinder from September 2018

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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sivacai will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sivacai can let us know if they help or not.
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The issue in GetHuman-sivacai's own words
A recent pop up has come up asking me to verify my phone number (while i’m logged in with my Facebook) and even after installing and uninstalling it won’t let me access any of my messages without typing my phone number in. *I don’t want to have my phone number connected and i’d rather verify with email or Facebook if my identity is at risk as my phone has been disconnected and I cannot receive the text code. *As a result, i’ve missed out on matches and messages and people think i’m being an ******* for not replying when I can’t even access my own account. Is there a way to bypass this so I can continue using the service without my phone number being involved? *I can’t call your line because my phone is disconnected and you have no email tied to your official Tinder website which makes things all the more frustrating.

GetHuman-sivacai did not yet indicate what Tinder should do to make this right.

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Tinder

Customer service issue
Reported by GetHuman-sivacai
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11509 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-sivacai started working on this issue
Sep 16th, 2018 12:45am

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