Help with my Tinder issue!

GetHuman-aldricha's customer service issue with Tinder from July 2018

14 views | 6615 similar | 0 following
Help with my Tinder issue
GetHuman-aldricha's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aldricha will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aldricha can let us know if they help or not.
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The issue in GetHuman-aldricha's own words
Get a refund for the past two months my Tinder account has been deleted. ... I deleted my profile on tinder about two months ago and I still keep getting charged. I want the last two months refunded back to my card. I have reached out a month ago to resolve the matter on the first month got no where and now I have had it its still not fixed.
It is extremely frustrating to keep getting charged for something that was in fact erased two months ago!
Tinder can make this right by refunding me the last two months they charged me and no charge me ever again.
I have been a customer for a few months. I expected to not be charged for a cancelled account two months in a row.
I tried this site once before this time, I tried emailing Tinder three times now, no response! I also tried calling the number provided for them just to learn it wasn't even a real number! I'm about to file a dispute through my bank. It's getting old.
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Customer service issue
Reported by GetHuman-aldricha
Jul 25th, 2018 - 3 years ago
Seen by 14 customers so far
Similar issue to 6615 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account


GetHuman-aldricha started working on this issue
Jul 25th, 2018 4:15pm
GetHuman-aldricha indicated the issue is not fixed yet.
Jul 28th, 2018 5:17pm
GetHuman-aldricha indicated the issue is not fixed yet.
Jul 31st, 2018 10:26am
GetHuman-aldricha indicated the issue is not fixed yet.
Jul 31st, 2018 10:31am
GetHuman-aldricha indicated the issue is not fixed yet.
Jul 31st, 2018 10:33am
GetHuman-aldricha indicated the issue is not fixed yet.
Jul 31st, 2018 10:33am

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