I am very upset as I have made a purchase for Tinder plus and Gold, and not only was th...
GetHuman890628's customer service issue with Tinder from July 2018
Help with my Tinder issue
Did that get it fixed?
Waiting to see if GetHuman890628 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman890628's own words
I am very upset as I have made a purchase for Tinder plus and Gold, and not only was this very misleading but the app continues to freeze and I have to keep restarting it to continue swiping and*or use chat features. This is very inconveniencing on a brand new iPhone. I’ve had to do this * times in one hour. **At this time due to these issues I’m requesting a refund on both Tinder plus and tinder gold at once ($**.**), or I’ll be filing a dispute for chargeback for this purchase as services weren’t properly rendered. **Please confirm this refund as this is well within the ** day period (purchases less than ** hour ago). **Thank you,**Joey ****-***-**** Mobile * * registered to Tinder
GetHuman890628 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman890628 fixed the problem
We are waiting for GetHuman890628 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Tinder customer problems.