I am very upset as I have made a purchase for Tinder plus and Gold, and not only was th...

GetHuman890628's customer service issue with Tinder from July 2018

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The issue in GetHuman890628's own words
I am very upset as I have made a purchase for Tinder plus and Gold, and not only was this very misleading but the app continues to freeze and I have to keep restarting it to continue swiping and*or use chat features. This is very inconveniencing on a brand new iPhone. I’ve had to do this * times in one hour. **At this time due to these issues I’m requesting a refund on both Tinder plus and tinder gold at once ($**.**), or I’ll be filing a dispute for chargeback for this purchase as services weren’t properly rendered. **Please confirm this refund as this is well within the ** day period (purchases less than ** hour ago). **Thank you,**Joey ****-***-**** Mobile * * registered to Tinder
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Tinder

Customer service issue
Reported by GetHuman890628
Jul 17th, 2018 - a yr ago
I have an issue with Tinder too
Fixed
Seen by 2 customers so far
Similar issue to 6027 others
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Timeline
GetHuman890628 started working on this issue
Jul 17th, 2018 7:54pm
GetHuman890628 indicated the issue is not fixed yet.
Jul 17th, 2018 7:55pm