when I opened the app I was logged out even though I hadn’t logged out and just used th...

GetHuman-wblsh's customer service issue with Tinder from July 2018

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The issue in GetHuman-wblsh's own words
when I opened the app I was logged out even though I hadn’t logged out and just used the app a few hours ago. I don’t have Facebook so I use my phone number to log in. When I put my number in instead of logging me in I was prompted to make a new tinder account. I thought maybe I was banded but I don’t know why that would be. Especially since I have gold and I’m paid up til September. But I figured I could make a new one and apply my subscription. However when I finish the steps to make a new account it come up “oops something went wrong try again later”. I’ve wait and tried again several times and still nothing. Then I thought maybe its the app or the tinder network but my friends accounts still work perfectly. What is the problem?

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Tinder

Customer service issue
Reported by GetHuman-wblsh
Jul 10th, 2018 - 5 years ago
I have an issue with Tinder too
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Seen by 8 customers so far
Similar issue to 5012 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-wblsh started working on this issue
Jul 10th, 2018 12:39pm
GetHuman-wblsh indicated the issue is not fixed yet.
Jul 13th, 2018 2:35pm