I paid for a subscription through the apple app store and got a "Purchase Error (purcha...

GetHuman-mjcline's customer service issue with Tinder from July 2018

4 views | 4413 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-mjcline's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mjcline's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjcline will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mjcline can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mjcline may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-mjcline's own words
I paid for a subscription through the apple app store and got a "Purchase Error (purchase in use)" message. I had a tinder account from my old facebook years ago that has been deleted. (The tinder account i am using now is brand new) I now have paid twice, through the app store and through the tinder website. Please refund my month and provide me an additional month of gold for free as problems with the tinder app have costed me more than the value of a month subscripiton. I do not understand why a purchase through the app store would be applied to a deleted*inactive account. Excuse the poor quality of this message as I am extremely frustrated with the * types of recurring glitches I have been experiencing on this App. I have lost over an hour of my day trying to resolve problems associated with the bugs.

GetHuman-mjcline did not yet indicate what Tinder should do to make this right.

How GetHuman-mjcline fixed the problem

We are waiting for GetHuman-mjcline to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mjcline fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mjcline
Jul 1st, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4413 others
0 customers following this


GetHuman-mjcline started working on this issue
Jul 1st, 2018 10:17pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies