The app apparently logged me out overnight (why?) and phone verification login takes me...

GetHuman838099's customer service issue with Tinder from July 2018

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4352 similar
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Help with my Tinder issue
GetHuman838099's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman838099 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman838099 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
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The issue in GetHuman838099's own words
Log into the account I had been using for days and access conversations with people I was engaged with ... The app apparently logged me out overnight (why?) and phone verification login takes me to a page with only two options. How do I get to me account?!** - "log in with facebook" (I don't have FB and never have, even during Tinder account setup)**- create new account.** Why did the app log me out in the first place? (I have NEVER logged out of the app)*How do I get back to my account page?! **Account email: provided*Account phone: provided
I am unable to connect with someone from support at all. No reply. Nothing!
Allowing me access to my account or GIVE ME A REFUND!
New customer, but I paid for the Gold service
Rebooting phone*Reinstalling the app*Setting up a new account
I have an issue with Tinder too
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Tinder

Tinder
Customer service issue
Reported by GetHuman838099
Jul 1st, 2018 - a yr ago
I have an issue with Tinder too
Fixed
Seen by 33 customers so far
Similar issue to 4352 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman838099 started working on this issue
Jul 1st, 2018 12:58am
GetHuman838099 indicated the issue is not fixed yet.
Jul 1st, 2018 12:07pm
GetHuman838099 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:12am
GetHuman838099 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:20am
GetHuman838099 indicated the issue is not fixed yet.
Jul 4th, 2018 3:25am
GetHuman838099 indicated the issue is not fixed yet.
Jul 4th, 2018 3:29am