The app apparently logged me out overnight (why?) and phone verification login takes me...
GetHuman838099's customer service issue with Tinder from July 2018
Help with my Tinder issue
GetHuman838099's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman838099 will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman838099 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman838099's own words
Log into the account I had been using for days and access conversations with people I was engaged with ... The app apparently logged me out overnight (why?) and phone verification login takes me to a page with only two options. How do I get to me account?!** - "log in with facebook" (I don't have FB and never have, even during Tinder account setup)**- create new account.** Why did the app log me out in the first place? (I have NEVER logged out of the app)*How do I get back to my account page?! **Account email: provided*Account phone: provided
I am unable to connect with someone from support at all. No reply. Nothing!
Allowing me access to my account or GIVE ME A REFUND!
New customer, but I paid for the Gold service
Rebooting phone*Reinstalling the app*Setting up a new account
I have an issue with Tinder too
How GetHuman838099 fixed the problem
We are waiting for GetHuman838099 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.