Hello.**I had a match and had a good conversation with her, but when I updated my age o...

GetHuman-habb's customer service issue with Tinder from June 2018

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The issue in GetHuman-habb's own words
Hello.**I had a match and had a good conversation with her, but when I updated my age outside of her range (she was ** and my range was set to **-** after adjustment), she disappeared when I restarted the app on my iPhone.**When I opened the matches page after restarting the app, it showed a flash with "Thanks to Tinder gold you and *** matched", but when the flash was gone, she was gone. **I find that its an odd coincidence that she disappeared right when I restarted the app after updating my age-range... So I suspect that it might be a bug.**I'm wondering if this is a bug that she disappeared from my matches, or if she unmatched my right when I was restarting the app (I didn't use more than a few seconds to restart it).**Any help or support with this is appreciated.**Thanks, *Marius
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Tinder

Customer service issue
Reported by GetHuman-habb
Jun 12th, 2018 - 9 mons ago
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GetHuman-habb started working on this issue
Jun 12th, 2018 8:02pm