I recently made my tinder on Thursday, May **, **** connecting my Facebook. Everything...
GetHuman-cmcsocce's customer service issue with Tinder from June 2018
Help with my Tinder issue
GetHuman-cmcsocce's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmcsocce will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cmcsocce can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Tinder has better answers for you: Tinder Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cmcsocce's own words
I recently made my tinder on Thursday, May **, **** connecting my Facebook. Everything was working fine and I had a lot of matches. On I think Sunday, June *, **** I went to open my tinder app for the first time that day and I got the message that my account couldn’t be logged out. I thought this was strange because I never tried to log out of my tinder account. I proceed to press “ok” and continued to log back in. Unfortunately it would not let me and the message that my account couldn’t be logged out popped up again. I tried logging in a few more time, I even waited a few days to try. I also shut off my phone, but nothing was working. The message kept coming up. So I ended up deleting the app itself and losing all of my matches. Today, June *, **** I redownloaded the app and created a new tinder profile. Everything was working fine for like an hour, until I go to open my app back up and the home screen came back up asking if I want to “get started” or “log in with Facebook”. Yet again my account was somehow deleted. My question is why does my account keep on getting deleted? I barely had it for an hour before my account got deleted for a second time. **I look forward to hearing from you,*Ciara
GetHuman-cmcsocce did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-cmcsocce fixed the problem
We are waiting for GetHuman-cmcsocce to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.