For some reason every time I click on the app and log in with Facebook or my number it...

GetHuman-alanisa's customer service issue with Tinder from June 2018

Help with my Tinder issue
The issue in GetHuman-alanisa's own words
For some reason every time I click on the app and log in with Facebook or my number it makes me create an entire new profile & ive already started over twice. I don’t know if my account is being deleted or hacked or anything, I just know I’m tired of remaking my account. I need my account to be recovered because I just made it acouple days ago... this is not fair nor professional for me not to be able to enjoy the app without starting over every time.
GetHuman-alanisa did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman-alanisa
Jun 6th, 2018 - 6 mons ago
I have an issue with Tinder too
Fixed
Seen by 6 customers so far
Similar issue to 92 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-alanisa started working on this issue
Jun 6th 7:31pm
GetHuman-alanisa indicated the issue is not fixed yet.
Jun 8th 4:49am
GetHuman-alanisa indicated the issue is not fixed yet.
Jun 8th 4:50am