So first off I wanted to reset all my matches and get a fresh start there was nothing w...

GetHuman-lightsta's customer service issue with Tinder from May 2018

Help with my Tinder issue
The issue in GetHuman-lightsta's own words
So first off I wanted to reset all my matches and get a fresh start there was nothing wrong I just wanted to start over and I had about **** matches at this time and was get ** or more matches a day. I deleted my account and started all over and remade my profile the exact same way it was before but this time I wasn't getting any matches at all and I keep seeing the same people over and over again so I tried to make another account using my just my phone number and email instead of using Facebook and still the same problem. So I'm on tinder today and I'm swiping until I can't find anymore girls then I increase my range and still no one comes up I even changed my location to somewhere in California and still no one comes up. Also earlier today I was added on Snapchat from someone I matched with but I still don't have any matches on my account but the girl added me and told me she saw my account that she matched with but I'm not sure if it was my original account or not. All I know is that there is something wrong with my tinder and I'm not sure if it's the app or my phone. Thank you for your help. Also, my name is Abel Amezcua if that helps
GetHuman-lightsta did not yet indicate what Tinder should do to make this right.
Making a new account, logging off and back on, deleted the app and re downloaded, turning phone off and on
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Tinder

Tinder
Customer service issue
Reported by GetHuman-lightsta
May 24th, 2018 - 6 mons ago
I have an issue with Tinder too
Fixed
Seen by 4 customers so far
Similar issue to 415 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-lightsta started working on this issue
May 24th 5:35am
GetHuman-lightsta indicated the issue is not fixed yet.
May 24th 6:36am
GetHuman-lightsta indicated the issue is not fixed yet.
May 24th 6:39am