Hi, I have a tinder account*Jeffrey Preston************Canada Ontario*M*A*B***On May...

GetHuman708936's customer service issue with Tinder from May 2018

Help with my Tinder issue
The issue in GetHuman708936's own words
Hi, I have a tinder account*Jeffrey Preston************Canada Ontario*M*A*B***On May **th I opted in to the tinder plus membership which states that it is $**.** per month for ** months. No where did it state that Tinder would take all ** months up front for the subscription as that is what it did. I would appreciate my tinder plus to be canceled and to be refunded the amount of $***.**. As for I would have never signed up if this is how you enroll customers. Your description of how the funds will be extracted from ones credit card should be more specific. I have already called my credit card company after they read the subscription clause, they stated that this would be considered fraudulent activity as for your explanations for how you will be charged does not state anywhere that the ** months would have to be paid upfront. I would appreciate a speedy response on this issue.
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Tinder

Customer service issue
Reported by GetHuman708936
May 22nd, 2018 - 6 mons ago
I have an issue with Tinder too
Fixed
Seen by 6 customers so far
Similar issue to 19 others
0 customers following this
Items needed
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Full Name
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Timeline
GetHuman708936 started working on this issue
May 22nd 7:39pm
GetHuman708936 indicated the issue is not fixed yet.
May 22nd 9:09pm
GetHuman708936 indicated the issue is not fixed yet.
May 22nd 9:12pm
GetHuman708936 indicated the issue is not fixed yet.
May 23rd 12:35am
GetHuman708936 indicated the issue is not fixed yet.
May 23rd 12:36am