Tinder will not let me log back in. The number hooked up to my account is...

GetHuman691373's customer service issue with Tinder from May 2018

Help with my Tinder issue
The issue in GetHuman691373's own words
Tinder will not let me log back in. The number hooked up to my account is ***-***-****. I do not have a facebook so it is not connected to the account. The app will not let me log back in with just a phone number, it just has me create a new account. I already have an account, but it has locked me out. I would just like to get back into my old account. I tried to log in on the site online, but all it says is "something went wrong, its not you, its us" and it fails on both the online version and app version.
GetHuman691373 did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman691373
May 16th, 2018 - 10 mons ago
I have an issue with Tinder too
Fixed
Seen by 91 customers so far
Similar issue to 58 others
1 customer following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman691373 started working on this issue
May 16th, 2018 9:17pm
GetHuman691373 indicated the issue is not fixed yet.
May 18th, 2018 1:48am