Tinder Customer Service Issues

I'm frustrated with the current situation. I find it hard to believe that I have to pay just to talk to someone for help. I encountered an issue where a customer has been using my photos inappropriately across various platforms like Tinder, Facebook, and Google. This situation is unacceptable, and I shouldn't have to pay to address these serious concerns.

Good morning, I will explain my situation once again. My account has been indefinitely blocked. I have been using the app for about a year. In July, I started seeing a guy and we wanted to explore new experiences, like many people on Tinder who explicitly state it in their profile. My problems started when I began looking for women. I have talked openly and explicitly about sexual topics but always in a polite manner. My profile was discreet as I didn't specify what I was looking for. I spoke with several lesbian women and when I made proposals, they may have felt offended. With the guys, I have talked about sex as it is a dating app... and what I find completely unfair is that with them I could do it and with women not. In fact, guys have talked about sex more directly. I would like to know if my penalty is minor as I assume it is, and if it can be lifted after a period of time. I have also paid for Tinder several times, which should be considered, and back then, I had no problems. I have noticed that since I stopped paying, I have had some issues, even with guys, and my account was temporarily suspended. I request to speak with a human as the response is always the same. Above all, I want to know if my penalty can be lifted after some time and if I can use the app again. If you need more information, feel free to ask. Thank you in advance. Regards, Ana

Hello Tinder support team, I am experiencing some issues while using Tinder that I would appreciate assistance with: 1. I keep encountering the same individuals who are located thousands of miles away repeatedly. 2. Despite swiping right on every user I come across, I am not receiving any matches, and I am unsure if my profile is even visible to others. 3. I attempted to delete my account in hopes of resolving these problems and creating a new one, but I am unable to delete my account successfully. Each time I try, I receive an error message prompting me to try again later. I am seeking support as I am looking for both friends and potential dates. Your help would be greatly appreciated. Thank you for your assistance.

Thank you for responding to my email. I am posting my question here as per the email link provided. I have only one account. I had a polite interaction with other users recently and unexpectedly received a notice of my account being locked late at night. After thoroughly reviewing the terms, I confirmed there were no breaches, and this has significantly impacted my usage and experience. I would appreciate it if you could assist me in reinstating my account. Thank you.

I am experiencing difficulty accessing my Tinder account, to which I have a gold membership. I was logged out when attempting to switch from my phone to my computer. It seems that the phone number associated with the account is not mine due to an error by Apple's autofill feature. I am unable to recall the email address I used for signing up, despite attempting multiple ones. I am willing to provide bank statements as proof of my membership payment if necessary. Could you please advise on how I can resolve this issue?

Hello, I have just tried to sign up again on Tinder, I haven't been on it for several months and I'm being asked to authenticate with profile pictures, like a criminal? In the USA, it might be common, but I find it shocking and without any explanation. What recent activity on my account and profiles led you to be so harsh with my registration? I request that you delete all my profiles and data. My email is [redacted] Daniel

Hello, I find Tinder to be a great app, but like everything, there's always room for improvements. As a user, I feel like I get lost in the shuffle when I give a like along with all the other men. I have an idea that I think could help you stand out from the others without much effort. I'd be happy to share it with you if you're interested. Thank you in advance and have a great day.

I’m Julia B. and I recently discovered that I’ve been banned from Tinder. I’m not very tech-savvy and tried downloading the app yesterday on my computer. Earlier, about a week ago, I made an attempt to set it up on my phone, so I wonder if it mistakenly looked like I was trying to create two accounts. I’m unfamiliar with how the Tinder app should appear once it’s downloaded and ready for use, which is why I gave it a try on my home computer yesterday. I’m perplexed about the ban and would appreciate any help in resolving this issue. Thank you.

I have thoroughly reviewed Tinder's terms and conditions, ensuring that all the information and images on my profile are mine, even including some pictures of my student ID. I will offer additional details about the images below. I trust that the Tinder team will address this matter seriously and handle it fairly. It is disheartening for new Tinder users to be banned without cause. I await a prompt response from the Tinder team.

I recently registered on the app in September and was surprised to find my account has been forbidden from accessing. I completed numerous human verifications, all of which were successful. I did not engage in any behavior that violated the rules. I kindly request assistance in lifting the prohibition with a clear explanation. Your prompt attention to this matter is greatly appreciated.

I have been banned from Tinder for a few months without any clear reason. I am reaching out to request a review of my case to have my account reinstated promptly. I am a 23-year-old female who has never engaged in any inappropriate behavior on the platform; moreover, my account has always been verified. I have consistently followed the terms and conditions without any violations. The only potential reason I can think of for my ban is that I linked my Instagram account in my bio, which I promise not to do again. Thank you for your assistance in advance.

I was unexpectedly banned from my account. I recently logged in after a period of inactivity and went through several verification steps like captchas and a photo submission, only to find out later that my account was banned. Unfortunately, the responses from support only mentioned a violation of terms of service without providing specific details. I'm unsure if my account was compromised or if it was due to something I said or did. I am seeking more information beyond the general explanation about community guidelines to understand the reason for the ban.

Hello, My son, Thomas C., requested to unsubscribe from Tinder and get a refund. However, there hasn't been any response, and Tinder subscribed me to my account [redacted], which I never requested. It's strange that Thomas hasn't been refunded, and now it seems like I'm the one subscribed to Tinder. Can you assist us with this issue? Thank you and regards. Note: Unsubscribe 2 accounts and refund. Several requests with no response.

Hello, I'm writing to address an issue I encountered with my Tinder account. I believe it was mistakenly banned due to algorithm errors. I have been an active user for years and recently received increased likes while traveling in Asia. Excited about the attention, I engaged in multiple conversations using a similar opening line, "Hi, how are you?" One day, I was prompted to verify that I am not a robot, which I completed. Having familiarized myself with the community guidelines, I made sure my profile did not contain any prohibited content. I have always maintained respectful interactions, avoiding inappropriate messages, rude behavior, or external links. Thus, the only explanation I see is a misunderstanding by the algorithm, potentially mistaking me for a robot. I kindly request assistance in resolving this matter so that I may resume using Tinder. Thank you for your attention to this issue. Best regards, Daniel O.

I have downloaded and deleted Tinder multiple times, and I suspect this is why I have received a shadowban. Despite multiple attempts with new details like a different phone, email, and photos, I am still shadowbanned immediately upon creating a new profile. It appears that the app might have a feature that scans and recognizes faces to verify profiles. Is there a solution to creating a profile without facing a shadowban, or am I permanently shadowbanned? If there is a way to address this issue, please share it with me. Thank you.

Hello, I encountered a sudden ban on my Tinder account, preventing me from logging in. I believe I did not violate any rules, yet the ban was still imposed without a clear explanation. Subsequently, when trying to create a new account, it was immediately banned as well. I have two accounts linked to my email addresses, [redacted] and [redacted] I am uncertain why these bans occurred or what actions led to this situation. I am hoping for assistance to resolve this matter and eagerly awaiting your response. Thank you.

Hello Tinder team, I am experiencing some difficulties with using the Tinder app. 1. I keep coming across the same profiles of individuals who are located miles away repeatedly. 2. Despite liking every profile I see, I am not receiving any matches at all. I am unsure if my profile is visible to others. 3. I attempted to delete my account in hopes of resolving the issues mentioned above. Unfortunately, I am unable to delete my account as an error message appears each time I try. I am seeking to make friends and find potential dates on the app. Your assistance is greatly appreciated.

Hello, I kindly request that you reactivate my account. I have read the terms and conditions, and I have not made any mistakes. It is your application that is malfunctioning by consistently giving me a code automatically, and when I validate it, it crashes. I have tried this several times, and you have blocked me. I had to re-register due to a breakup, and I am not responsible for the site crashing; it's the first time this has happened to me. I ask you please to be understanding and lenient. I only enjoy using Tinder, and I am genuinely sad that I can no longer access it. I am a genuine user, and my photos are real. Thank you for your kindness in reactivating my account. Anne A.

Hello, I recently discovered that my Tinder account has been blocked upon waking up. I am quite upset as I believe I have not violated any rules on the app. I would appreciate it if you could review my chat history to understand why my account was blocked. I hope to receive your feedback and a prompt resolution to this issue soon. Thank you for your attention to this matter. I am eagerly awaiting your response. Best regards, Allison