After pressing the notification I had no access to tinder and they asked me to login to...

GetHuman-cecilesa's customer service issue with Tinder from April 2018

9 views
 | 
26950 similar
 | 
1 following
Help with my Tinder issue
How did GetHuman-cecilesa do it?
Waiting to hear how GetHuman-cecilesa fixed the problem to share with other customers.
The issue in GetHuman-cecilesa's own words
I received a message and pressed on the notification to open the app. ... After pressing the notification I had no access to tinder and they asked me to login to fb as if I was just creating my profile.
I tried accessing through fb again but they kept asking it over and over by saying that they needed additional information.
A good solution would be if I could access my profile again without having my conversations or matches deleted
I have an issue with Tinder too
How GetHuman-cecilesa fixed the problem
We are waiting for GetHuman-cecilesa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-cecilesa fixes it.
This email address isn't valid

Tinder

iPhone
Customer service issue
Reported by GetHuman-cecilesa
Apr 4th, 2018 - 8 mons ago
I have an issue with Tinder too
Fixed
Seen by 9 customers so far
Similar issue to 26950 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-cecilesa started working on this issue
Apr 4th 8:18pm
GetHuman-cecilesa confirmed the issue is fixed. Hooray!
Apr 4th 10:12pm