Hello. This is the second time I have sent this to no avail. The first time there were...

GetHuman-jalderso's customer service issue with Tim Hortons from March 2021

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The issue in GetHuman-jalderso's own words
Hello. This is the second time I have sent this to no avail. The first time there were * no roll ups when I paid using the app and now there are *. **I have * coffees I purchased and NO roll up was added to my account. *Please see details below for the * coffee purchases that have not been added as roll ups.*I made the order through the app, the money was removed from my balance but no roll ups.*Can you please add the * roll ups to my account? THANKS SO MUCH IN ADVANCE*James ***-***-**** if tou need to call me* :)* have a good day **information from my receipt below for you.....** coffee. Order ***** was placed Sat, Mar **, **** * Large Coffee Original Blend $*.** *Subtotal $*.** Tax $*.** Total $*.** ***** ONTARIO STREET BEAMSVILLE Ontario L*R *B**** coffees. Order ***** was placed*Fri, Mar **, **** for $*.**** Large Coffee Original Blend $*.** ** Large Coffee Original Blend $*.** *Subtotal $*.** Tax $*.** Total $*.** ***** ONTARIO STREET BEAMSVILLE Ontario L*R *B***Order ***** was placed*Tue, Mar **, ****** Large Coffee Original Blend $*.** ** Large Coffee Original Blend $*.** *Subtotal $*.** Tax $*.** Total $*.** *Order placed to ***** ONTARIO STREET BEAMSVILLE Ontario L*R *B***Order ***** was placed*Tue, Mar **, ****** Large Coffee Original Blend $*.** *Subtotal $*.** Tax $*.** Total $*.** *Order placed to ***** ONTARIO STREET BEAMSVILLE Ontario L*R *B*

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Tim Hortons

Customer service issue
Reported by GetHuman-jalderso
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 86 others
0 customers following this

Timeline

GetHuman-jalderso started working on this issue
Mar 24th 3:38am
GetHuman-jalderso confirmed the issue is fixed. Hooray!
Mar 24th 3:38am
GetHuman-jalderso indicated the issue is not fixed yet.
Mar 24th 2:18pm