TikTok Customer Service Issues

Over the past two weeks, our daughter's TikTok accounts have been getting blocked one after another. We're unsure why this is happening, as she has not violated any guidelines. The accounts affected are: xdesiara77, with subsequent accounts created after each block such as xdesiara777, xdesiara7, xdesiara775, xdesiara75, xdesiara71, xdesiara771, xdesiara757, and luki.yt2. We, as parents, have been closely monitoring these accounts, supervising each video. We are unaware of the reasons for the blocks, considering these accounts had a significant following, for example, xdesiara77 had over 1.2 million likes and 31.8K followers. Our child worked diligently on each video, showcasing significant moments from her life in a creative way, showcasing vacation memories and daily experiences. We respectfully request a review and reinstatement of the account, believing it to be a mistake and undeserving of constant reporting. We uphold TikTok's principles and guidelines. Kindly preserve these videos, as we will escalate this matter if necessary. Best regards, Hanna and Rafał Piwowarski. The first blocked account: November 11th at 10:43 PM; username: xdesiara77; name: Jagoda. Best regards, Hanna and Rafał Piwowarski.

Yesterday, I was shocked to discover my TikTok account had been permanently banned, only to later learn it was temporarily suspended. I am concerned about the fate of my account @annete_wk and hope for a way to restore it promptly. It would mean a great deal to me to have my TikTok account @annete_wk reinstated with all its followers and content intact. If there is any possibility of retrieving my account, I kindly request swift assistance in resolving this matter. Thank you.

I initially used a random phone number to create my account for browsing purposes. As I began creating videos and receiving live gifts, I realized I need to verify my phone number to withdraw money. Unfortunately, I can't recall the random number I used for verification. Is there a way to update my phone number now?

TikTok Account Deactivation My TikTok account with the username Alain Hyowon @Hurrikane.lipj [redacted] was accidentally deactivated. I need assistance in recovering it. I had just created the account yesterday, and it was performing well. My first video had over [redacted],[redacted] views, with subsequent ones averaging over 4,[redacted] views each. I had garnered over [redacted] followers and 20,[redacted] likes. I believe my account may have been targeted for hacking since I did not violate any guidelines. I was actively using the account, but suddenly everything reset to zero, and now it's gone. Kindly help me restore access to it. Thank you for your assistance. This account is for both me and my fiancée. We only set it up yesterday. I was born on February 3rd, [redacted], and she was born on July 30th, [redacted]. We are not teenagers, but during the account creation process, there were no age-related questions asked. We are unsure why this issue occurred or what triggered it. We would appreciate your help in recovering our account. Thank you for your support.

I'm reaching out to TikTok for assistance. My account @_.dollprixcess was mistakenly banned after I accidentally entered my age as 10 instead of 15 in my bio. I have been a part of TikTok since its musically days, and my followers mean a lot to me. Please understand that I am only 15 years old, and I can provide my birth certificate as proof. TikTok has been a source of confidence and support for me, and I am desperate to have my account restored with all my private videos, followers, and saved sounds intact. Kindly consider my situation and help me reinstate my account.

Hello, I am @paranjodi_rajsajana. I upload videos on TikTok daily with over 275k followers, making me a popular creator in Nepal. Lately, I've noticed a sudden drop in views and likes on my videos. Even after going live, my follower count remains unchanged, which is concerning. Many of my TikTok friends have also pointed out these issues. I am currently not satisfied with the situation. Any assistance in resolving these problems would be greatly appreciated. Thank you.

Hello, I'm @paranjodi_rajsajana. I regularly post videos on TikTok where I have over 275K followers. I've noticed a sudden decrease in views and likes on my recent posts, as well as a lack of follower growth after my live sessions. Many of my TikTok friends have also pointed out these issues. I'm feeling quite unhappy with the current situation. Can anyone help me troubleshoot these problems?

I recently discovered an old account of mine with a video posted online. However, I can't recall the password or associated email, making it impossible for me to log in. This is concerning as I am about to start university applications, and if the university comes across this TikTok account, it could lead to complications. I need assistance urgently. I am prepared to take any necessary steps to verify that the account belongs to me. Please, I seek your help.

My TikTok account was hacked, and all my videos and likes were deleted. The hacker logged in from an iPad 2 in Brownwood, but I never shared my password. Can you assist me in recovering my content and restoring my username to @sydneydawnchesser? Your prompt help would be highly appreciated. Thank you.

I just wrote this, but I have to rewrite it since I'm unsure if it went through the first time. My account was recently hacked; I assume it was, as I received an alert stating, "new login from an iPad 2...location brownwood," and I have never shared my TikTok password with anyone because I honestly didn't remember it. Upon being hacked, I lost everything - all my videos were deleted. I need help recovering all my videos and likes and also reverting my username back to what it was before, which was @sydneydawnchesser. If you could assist me promptly, that would be greatly appreciated. I just want my account to return to normal without losing followers. Thank you.

I was recently banned from streaming live on TikTok because a new viewer reported me for drinking on camera. I am 23 years old and was unaware that this could lead to a ban. Streaming is how I interact with my TikTok friends and have fun. My username is tik.toknotifier. I find it unfair, especially when others are doing much worse things on the platform. I assure you that I will not repeat this mistake and kindly request to be unbanned. Thank you for your understanding.

Dear TikTok Team, I believe my account was suspended by mistake. I have always followed community guidelines and never posted any inappropriate content. The video in question was a simple clip from a show I was sharing with my audience. I did not violate any guidelines regarding adult content. I value my account and the opportunities TikTok has provided me. It seems my account might have been wrongly flagged by some users. I respectfully request a review of my case and the reinstatement of my account. Sincerely, @makaylatroth

I'm concerned about a friend who has recently faced hateful comments and threats on their livestream due to their non-binary identity. The disturbing part is that their account was flagged for "hate speech" when they were the ones being targeted with abuse. This situation has left me feeling frustrated and I urge the platform to investigate the accounts behind these actions. My friend just wants to share funny content and feel accepted, not to endure such hatred. The account in question is @imaconfusedenby, also known as Saturn. - A.P.

For several months now, I've been unable to live-stream on TikTok. When I was 16, I tried to go live but was permanently banned because of "not meeting the age requirements." Oddly, the age to go live is 13, and I was already 16 then. Furthermore, nobody had even joined my live to report me. I hope you can help lift this ban so I can connect with my 7,[redacted] wonderful followers. If possible, please address this issue. My TikTok username is @jack1e__. Thank you for your assistance in this matter. -Jackie M.

I am suffering from anorexia, and I am littlesoul7. I want to delete the profile where I used to feel good because it's harming me and making me feel worse. I often think of suicide when I see how I was and how I am now! Can you help me, please delete everything! I never signed up for the profile via email but only with the username and numbers you provided, which I understandably don't remember! My name was littlesoul7, and there is a reference to it on Instagram as the URL link I provided leads to aniamartina, so it's me requesting to close this profile forever.

Hello TikTok, I am quite disappointed with the lack of response to my emails regarding my account issue. Despite reporting the problem through the account reporting feature, I have not heard anything back. My username is @marleybo7, and I have been using the app for a few months. I was banned from live streaming after three days on December 1st, only to be reinstated on December 8th for a brief period before being banned again for reasons pertaining to sexual and nudity content, which is not accurate. I hope to address this matter promptly as it has unnecessarily become a significant concern. Please do not disregard my request.

Dear TikTok Team, I am writing to address the permanent ban on my account @makaylatroth for allegedly violating the adult nudity and sexual activities policy. I want to emphasize that I am committed to following TikTok's community guidelines diligently and have not breached any rules in this regard. I am aware of the sensitivity around content involving adult nudity and sexual activities, as outlined in the guidelines. I can assure you that my account did not contain any such inappropriate content, and I take this matter seriously. Given the upcoming holidays, I kindly request a thorough review of my case and urge you to reconsider the suspension of my TikTok account. I sincerely believe in being given another chance and hope for a positive resolution from your team. Thank you for your attention to this matter. Sincerely, @makaylatroth

Dear TikTok Team, I am writing to address the permanent ban on my account @makaylatroth for an alleged violation of the adult nudity and sexual activities policy. At 20 years old, I am aware of TikTok's community guidelines and take them seriously. Despite the guideline's clear stance on sexually explicit content, I am confident that my account did not breach any regulations as there was no adult, scam, nude, or harmful videos visible. I kindly request a thorough review of my case in hopes of having my TikTok account reinstated. It holds considerable value to me, and I assure you of my commitment to upholding the platform's standards. Thank you for your attention to this matter. Sincerely, @makaylatroth

Dear TikTok Team, I am dedicated to ensuring a safe and joyful community on TikTok. I was recently informed that my account was permanently banned for violating guidelines on adult nudity and sexual content, which I believe is a misunderstanding. I take the community guidelines seriously, especially as I have a young audience. I understand the importance of not sharing sexually explicit content and I have not breached these rules. My TikTok account was not meant to offend or violate any guidelines. I kindly request a review of my case and the reinstatement of my account so that I can continue contributing positively to the TikTok community. Sincerely, @makaylatroth

I'm seeking help as my phone was taken by an ex-friend. They changed my password and deleted TikTok along with other social media apps. I can't access my @wiiwannadie account as it was linked to the now-deleted email of my cousin. I'm desperate to regain access, especially now during the pandemic. Tiktok has become my safe space for online school, and my videos are finally gaining some traction. Any assistance would be deeply appreciated.