There is a problem with my billing date i have automatic bill pay for the *rd of everym...

GetHuman1467301's customer service issue with Tidal from November 2018

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The issue in GetHuman1467301's own words
There is a problem with my billing date i have automatic bill pay for the *rd of everymonth and its been that way for over a year. I have contacted someone from tidal in the past to correct the issue but i was told it was error that i didnt have to worry about. But its out of hand my account is suspended. I don't have access and im highly upset. Please restore my service and fixed the problem check the dates of payments and first payment of services i made this shouldn't of happen to me.
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Tidal

Customer service issue
Reported by GetHuman1467301
Nov 1st, 2018 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman1467301 started working on this issue
Nov 1st 9:47pm