My tidal account charge me $**.** and I know for fact that I had already unsubscribed f...

GetHuman1036231's customer service issue with Tidal from August 2018

Help with my Tidal issue
The issue in GetHuman1036231's own words
My tidal account charge me $**.** and I know for fact that I had already unsubscribed from tidal so I’m not sure why they charged my account and I haven’t even been on the account in so long I don’t even know what that account information is so I need help to get a refund because I don’t even use tidal anymore so I don’t know why they’re taking money out of my account and I know for a fact that I unsubscribed from it
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Tidal

Customer service issue
Reported by GetHuman1036231
Aug 25th, 2018 - 4 mons ago
I have an issue with Tidal too
Fixed
Seen by 6 customers so far
Similar issue to 1106 others
0 customers following this
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GetHuman1036231 started working on this issue
Aug 25th 7:26pm
GetHuman1036231 indicated the issue is not fixed yet.
Aug 25th 10:45pm
GetHuman1036231 indicated the issue is not fixed yet.
Aug 25th 10:46pm