I cancel my subscription to tidal and a payment was still taken out of my account. Plea...

GetHuman818352's customer service issue with Tidal from June 2018

Help with my Tidal issue
I cancel my subscription to tidal and a payment was still taken out of my account. Please advise. Thank you
I trust that Tidal will make this right and come up with a resolution that is fair.
Help with my Tidal issue
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Tidal

Customer service issue
Reported by GetHuman818352
Jun 25th, 2018 - 2 mons ago
I have an issue with Tidal too
Fixed
Seen by 5 customers so far
Similar issue to 536 others
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Timeline
GetHuman818352 started working on this issue
Jun 25th 3:19pm
GetHuman818352 indicated the issue is not fixed yet.
Jun 26th 10:44pm