My music won't play. I haven't been able to play anything for two days. It just does th...

GetHuman815598's customer service issue with Tidal from June 2018

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My music won't play. I haven't been able to play anything for two days. It just does that thing where that little loading circle spins. I've tried turning my phone on and off, forcing the app to stop, and uninstalling and reinstalling it. I don't know if it's because Verizon is slowing down my data, or not. But it's frustrating!
I trust that Tidal will make this right and come up with a resolution that is fair.
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Tidal

Customer service issue
Reported by GetHuman815598
Jun 24th, 2018 - 2 mons ago
I have an issue with Tidal too
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GetHuman815598 started working on this issue
Jun 24th 2:24pm
GetHuman815598 confirmed the issue is fixed. Hooray!
Jun 24th 3:36pm