Bad sound quality after update install on ******

GetHuman-wtanenba's complaint issue with Tidal from May 2018

Help with my Tidal issue
The issue in GetHuman-wtanenba's own words
Play back ... Downloaded new version as of ******.*Sound was fine before update but now is distorted. Use master sound quality (which I purchased) and MQA on Windows ** high performance good sound cared PC. Strong Internet conntection. Using KEF speakers with DAC. Removed program from PC, and downloaded it. Removed progarm again and downloaded again. Sound still wavers.
Sound was good before update
Advise to restore good sound quality.
Several years.
FAQ's* Internet search
I have an issue with Tidal too
How GetHuman-wtanenba fixed the problem
We are waiting for GetHuman-wtanenba to fix the problem and share the solution with the rest of us customers.
Please help with my Tidal issue
Do you have a customer issue as well?
We can help you get Tidal's attention and get better help faster. Tap below to get started.
Having Tidal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tidal

Tidal
complaint issue
Reported by GetHuman-wtanenba
May 5th, 2018 - a yr ago
I have an issue with Tidal too
Not resolved
Seen by 6 customers so far
Similar issue to 2806 others
0 customers following this
Items needed
Name
Email address
Billing address
Timeline
GetHuman-wtanenba started working on this issue
May 5th, 2018 3:53pm
GetHuman-wtanenba indicated the issue is not fixed yet.
May 5th, 2018 3:53pm
GetHuman-wtanenba shared this issue with others over email
May 5th, 2018 3:57pm
GetHuman-wtanenba shared this issue with others over email
May 5th, 2018 3:57pm