I signed up for the college student subscription which is $* a month. Later to find out...

GetHuman646794's customer service issue with Tidal from May 2018

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The issue in GetHuman646794's own words
I signed up for the college student subscription which is $* a month. Later to find out that I was getting charged the full $** amount. Because of this I cancelled the account, I am personally never a fan of billing *****-ups, and is the reason I cancelled in the first time when It initially came out. **I checked my bank statement today, and figured out that Tidal has been charging my account every month since.** I would first like my account to be officially unsubscribed with confirmation. Along with a refund of the ** or so dollars that I was scammed out of.
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Tidal

Customer service issue
Reported by GetHuman646794
May 1st, 2018 - a yr ago
I have an issue with Tidal too
Not resolved
Seen by 10 customers so far
Similar issue to 3632 others
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Timeline
GetHuman646794 started working on this issue
May 1st, 2018 6:23pm
GetHuman646794 indicated the issue is not fixed yet.
May 2nd, 2018 10:28pm
GetHuman646794 indicated the issue is not fixed yet.
May 2nd, 2018 10:28pm
GetHuman646794 indicated the issue is not fixed yet.
May 2nd, 2018 11:40pm
GetHuman646794 indicated the issue is not fixed yet.
May 2nd, 2018 11:40pm