where's my frickin' tickets?

GetHuman5883042's customer service issue with Ticketmaster from March 2021

Help with my Ticketmaster issue
The issue in GetHuman5883042's own words
Access my tickets in my online account ... I purchased tickets through Live Nation online for a concert. I received an email notification with an order number and a link that says "View Mobile Tickets", but when I click on this link, I am immediately taken to my Live Nation account and it shows "no upcoming events" and my tickets do not appear. *To access the Help Desk with Live Nation*TicketMaster, I am required to click on the "more details" link in my order, but since my order doesn't appear, I have no way to contact them. *I want Ticket Master or Live Nation to make my ticket purchase show up in my online account!*Not seeing my tickets in my account makes me concerned that I might have been scammed.
That my recently purchased tickets do not show up in my online account
See my tickets appear in my online account
I can't contact their Customer Service without accessing my tickets in my account.*Here is the info you requested to help you help me resolve my issue...*Order number - **-******ARZ*Name on ticket - Joel C Barnes*Phone number on the booking - ***-***-*****Email address on the booking *****@***.com*Payout method (If card or bank account*please include the last * digits) - VISA ****
How GetHuman5883042 fixed the problem
My tickets appeared in my online account **hours after I purchased them. Not sure if this would have happened anyways or if GetHuman made it happen!
Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ticketmaster

Ticket Master * Live Nation
Customer service issue
Reported by GetHuman5883042
Mar 24th, 2021 - a month ago
Fixed
GetHuman5883042 shared how to fix
Seen by 19 customers so far
Similar issue to 2009 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman5883042 started working on this issue
Mar 24th 5:05pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:23pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:29pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:39pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:41pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:43pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:45pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 9:47pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 24th 10:28pm
GetHuman5883042 indicated the issue is not fixed yet.
Mar 25th 3:43am
GetHuman5883042 confirmed the issue is fixed. Hooray!
Mar 25th 2:27pm
GetHuman5883042 confirmed the issue is fixed. Hooray!
Mar 26th 10:44pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies