Ticketmaster*I tried to purchase MercyMe concert tickets for October **th, **** in New...

GetHuman1316871's customer service issue with Ticketmaster from October 2018

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The issue in GetHuman1316871's own words
Ticketmaster*I tried to purchase MercyMe concert tickets for October **th, **** in New Orleans, Louisiana off of mercyme.org. I was then directed to the Ticketmaster website to purchase then. I was unaware before the purchase that I was buying tickets for October **th **** in San Antonio,Texas. I thought that maybe I had clicked on the wrong thing. I went back in to confirm this thinking that's all that happened. On the mercyme.org website though it says that the San Antonio, Texas tickets are sold out, but when I try to buy tickets for the New Orleans show again it still says that I'd be purchasing tickets for the San Antonio show even though the mercyme.org website says that those are sold out. Is there any way I can get the right tickets or at the very least a refund? Please write back**Amber
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Ticketmaster

Customer service issue
Reported by GetHuman1316871
Oct 11th, 2018 - a mon ago
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GetHuman1316871 started working on this issue
Oct 11th 2:41am