Oh my Lord I had a couple accounts with thredup and they scolded me for violation. Onl...

GetHuman657973's customer service issue with ThredUp.com from March 2019

144 similar
0 following
Help with my ThredUp.com issue
First: share to improve GetHuman657973's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman657973's next move: try the ThredUp.com help center again.
ThredUp.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman657973 will want to follow the link below to head to their help center. We will check on GetHuman657973 later to make sure it's all set or try to help escalate.
The issue in GetHuman657973's own words
Oh my Lord I had a couple accounts with thredup and they scolded me for violation. Only * account in my name. So I chose one*R*****@***.com*I’ve done what they said I’ve not violated anything as I know of. Just got a notice the cancelled my last order as it was ready for shipping. I’m so distraught. I know it’s only clothes but its what my kids really wanted. The items are still not back for sale on the site but my account has been flagged again !!!! Could someone be kind enough to help me save the order ???*Please. Please reinstate my order. I’m a constant good customer of thred up for a long while. Why did they do this to me !cannot call customer service that’s caca order no ********. They wrote me on March ** at **:** am. Why it seems this is on the verge of harassment already I’ve complied with all my instructions per the company*Why can’t we talk to real people? *Please please help before our selections are gone. Don’t know why this happened please. ***-***-****. Please please call
GetHuman657973 did not yet indicate what ThredUp.com should do to make this right.
I have an issue with ThredUp.com too
How GetHuman657973 fixed the problem
We are waiting for GetHuman657973 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ThredUp.com's attention and get better help faster. Tap below to get started.
Having ThredUp.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman657973 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman657973
Mar 13th, 2019 - 5 mons ago
I have an issue with ThredUp.com too
Not resolved
Seen by 5 customers so far
Similar issue to 144 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)