What is ThredUp's return policy?

ThredUp's return policy allows customers to return items within 14 days of delivery for a full refund to their original form of payment. The returned items must be in their original condition, unworn, unwashed, and with any original tags still attached. Customers can initiate a return by logging into their ThredUp account, selecting the item they wish to return, and printing a prepaid return shipping label. Once the returned item is received and inspected, ThredUp aims to process the refund within 5-7 business days. However, ThredUp does not offer exchanges or store credit for returned items. Any shipping fees, including return shipping costs, are non-refundable. It's essential for customers to thoroughly review the return policy before making a purchase.